Support
Email us at support@mirabo.tv. To help you faster, include your device ID and what is happening.
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there is a button to copy it.
Frequently asked questions
Mirabo.TV doesn’t come with channels. Where do I get them?
Mirabo.TV is a player: it does not include or sell content. You need a playlist (an M3U link or the details of an Xtream Codes server) provided by your provider. Add it on the welcome screen or in Settings → Playlists.
My playlist won’t load or shows up empty
Check that the link, or the username and password, are correct and that your subscription with your provider is still active. Some providers limit simultaneous connections: close the content on other devices and try again. If the problem continues, your provider’s server may be down.
I already paid and the app is still locked
Open Settings → Subscription and press “Check my subscription”. Payment confirmation can take a few minutes. If you paid using a device ID different from this device’s, email us with the receipt and your ID.
How do I cancel my subscription?
In Settings → Subscription press “Manage subscription”. Renewal is canceled and you keep access until the end of the period you already paid for. If you bought in an app store, cancel from that store’s subscription settings.
I have a partner code
In Settings → Subscription press “Have a partner code?”, enter it and choose your plan: the discount is applied on the checkout page. The code is personal and for a single customer. It is only valid for new customers.
I changed devices or reinstalled the system
On Windows and Linux the subscription is tied to the device ID. If your ID changed, email us with your previous ID (if you still have it), the new one and your payment receipt, so we can help you recover your access.
I want my data deleted
Your playlists, favorites and history exist only on your device: they are deleted when you remove the app’s data. For subscription data, see the Privacy notice and write to privacy@mirabo.tv.