This is a courtesy translation. If there is any difference between this version and the Spanish version, the Spanish version prevails.

Privacy notice

Last updated: October 16, 2026

Delphi Control Integral, S.C., which operates under the Mirabo.TV brand, with its address at Avenida Principal 29 A, Balcones de Xalapa, Col. El Olmo, Las Trancas, C.P. 91194, Xalapa, Veracruz (“we”), is the controller responsible for processing the personal data described here, in accordance with the Ley Federal de Protección de Datos Personales en Posesión de los Particulares (Mexico’s Federal Law on the Protection of Personal Data Held by Private Parties). This notice applies to the Mirabo.TV application and to the mirabo.tv website.

In short: we have no servers that store your playlists or your history; all of that stays on your device. We process only the minimum needed to know whether your subscription is active and how many installations are in use, without knowing what you watch or do in the application. We do not use advertising or third-party analytics.

1. What data we process

Data that stays on your device

The playlists you add (links, and your provider’s username and password when you include them), your favorites, your history, your playback progress, your settings and your parental controls PIN.
The start date of your free trial and, if you enter one, a partner code.

This data is not sent to us. It is used to make the application work and is deleted when you clear the application’s data or uninstall it.

Data sent to manage your subscription

A user identifier derived from your device ID (the ID shown in the application, XXXX-XXXX-XXXX-XXXX, with a prefix). It is calculated from a device identifier by means of a cryptographic function; the original identifier is not sent.
If you buy on the web: the email and payment details you enter on the checkout page, which are received by our payment processor. We do not see or store your full card details.
Your subscription status (plan, dates, whether it renews) and, if you use a partner code, that code.

Data sent to validate your license

Each time you open the application (and about every 30 minutes while it stays open) it connects to our license server (license.mirabo.tv) and sends it:

your device ID (the one above);
up to eight device fingerprints: cryptographic digests (hashes) of system identifiers. The original identifiers are not sent and cannot be recovered from a fingerprint;
the operating system, the device type (TV, phone, tablet or computer) and the application version.

The server stores when it first saw your device (to calculate your free trial and prevent it from being reset by reinstalling the application), the operating system, device type and application version, the days on which the application connected (the date only, no time; used to count how many installations are in use), your subscription status, and a cryptographic digest of your IP address with a salt that changes every day, solely to detect abuse. It does not store your email, your name, your playlists or what you watch. To find out whether new versions exist, the application queries a public file on mirabo.tv; the site’s server may log the IP address and the version being queried.

Data that travels to third parties through your configuration

To play content, the application connects directly to the servers of your playlist provider (the playlist, the TV guide, the artwork and the streams) and to servers that your playlist specifies for images or guides. We do not control those servers or how they process data: please consult your provider’s policies.

2. What we use it for

To know whether your subscription or your trial is active and to unlock the application.
To process payments, cancellations and refunds.
To handle your support requests.
To apply and monitor partner discount codes (to prevent them from being shared).
To comply with legal and tax obligations and for fraud prevention.
Calculating and protecting your free trial (so it is not reset by reinstalling the application or changing an identifier) and detecting license abuse.
Counting how many installations of the application are in use, by operating system and device type, using overall totals: we do not build profiles or analyze what you watch or do in the application.

We do not use your data for advertising and we do not sell it.

3. Who we share it with

RevenueCat, Inc. (U.S.): manages subscriptions and access status.
Stripe (U.S.): processes card payments made on the web.
Apple, Google or other stores, when you buy through them, under their own notices.
Authorities, when a law or a valid order requires it.

This involves transferring data to companies outside Mexico, which act as processors or as independent controllers of payment data. By using the Service and subscribing, you consent to these transfers.

4. ARCO rights and revocation

You may access your data, rectify it, cancel it (have it erased) or object to its processing (the ARCO rights: Access, Rectification, Cancellation and Opposition), and revoke your consent, by writing to privacy@mirabo.tv and stating your device ID and what you are requesting. We will respond within a maximum of 20 business days, counted from when we receive your complete request. Please note that, because we do not store your playlists or your history, you can only delete that data yourself from your device.

5. Retention

We keep subscription and payment data for as long as your relationship with us lasts and for the time required by legal and tax obligations. After that, it is deleted or anonymized.

Installations registered on the license server are kept while you use the application (so your trial does not restart); the access log, with the IP address already digested, is deleted after 30 days, and the days on which each installation connected (the date only) after 400 days.

How to delete your data

To delete your Mirabo.TV data:

On your device: uninstall the application or clear its data. This deletes your playlists, favorites, history and settings, which we never receive.
On our license server: email privacy@mirabo.tv with the subject “Delete my data” and your device ID (Settings → Subscription). We will delete your installation record: device ID, plan, trial start, platform, device type and connection days.
We reply within 20 business days. We only keep the purchase records that tax law requires, which are held by the store or payment processor.

6. Minors

Mirabo.TV is not directed at minors without the supervision of their mother, father or guardian. The application includes parental controls with a PIN, which do not replace supervision.

7. Security

We apply reasonable security measures. Your playlist credentials are stored encrypted with your operating system’s secure store where it is available (on Windows, through DPAPI, tied to your user account); protect your device with your operating system’s security measures.

8. Changes to this notice

We may modify this notice. We will publish the current version on this page with its date.

9. Contact

Delphi Control Integral, S.C. · Avenida Principal 29 A, Balcones de Xalapa, Col. El Olmo, Las Trancas, C.P. 91194, Xalapa, Veracruz · privacy@mirabo.tv